Payment & Order Fulfilment
Payment must clear before your products are sent to you.
Printed copies of the magazines will be posted to you within 7 days.
For digital items, you will be automatically emailed a link to download your files.
For digital orders within the EU (excluding the UK), as a seller I am required to charge VAT on your order. You will be automatically redirected to my Etsy shop to make your purchase.
You have the right to cancel your order of printed magazines (within 14 of placing your order) in accordance with the Online & Distance Selling regulations in the UK.
If your magazine has been severely damaged in the post, please contact me to arrange for a replacement copy to be sent.
Once you download your files you lose your right to a 14 day return period, according to the Online & Distance Selling regulations in the UK.
Any orders of more than one magazine will be sent in separate envelopes due to weight restrictions. Shipping costs on the paper copies of the magazine are charged per item (i.e. an order of 2 magazines incurs 2 postage costs).
UK orders are sent first class.
International orders are sent via International Standard Post. This delivery method does not have tracking. Royal Mail aims to deliver to Europe within 3 to 5 working days and to the rest of the world within 5 to 7 working days. In my experience these time scales can be longer, so please be patient.